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Meadow Creek Photographer / Press Rules
All that Mark Grant and I ask is simple. This is experience talking, please understand, it sounds really unprofessional to list such elementary expectations, however experience dictates.DO GOOD BUSINESS
We demand, if you promise a customer of Meadow Creek that you will deliver...you need to deliver.
We demand, if you change business locations, or contact information, you notify each and every Meadow Creek Mx customers, who you have unfinished business with regarding pictures, posters, duplicates, slides, jpegs, whatever... if you change contact info or business locations, or you move to another state...in this is the day and age of email, cell, phone, letter, fax, gasoline engines, there is no excuse for poor follow-up to anyone.
We demand, that you be professional and treat a customer of Meadow Creek as you wish to be treated. You cannot make every mx customer happy all the time, however you must address concerns and complaints in a professional manner, with the folks purchasing your goods, not Mark or Sharon Grant.
We demand, that you enter the facility just like any other spectator at the Meadow Creek Mx entrance gate, and sign the liability release forms, for motocross is a dangerous sport and can result in loss of life, additional forms are necessary before you step into the infield area. See the Registration Technician, at the Sign Up office, she will notify Mark Grant to seek approvals.
We demand, if you cannot commit to practice good business, it is not something that Mark Grant will tolerate, why is this such an issue?
1.The customers you are selling photographs to are Meadow Creek Mx riders who expect a good managed facility and may come to Crossville to ride for years, we earned their business, photographers have not.
2.The customers you sell to think that we support you or your company in some way. Even though we do not, just the fact that you are in the infield sends this message.
3.The customers you sell photos to contact us immediately if you make promises and do not deliver.
4.Track phone messages recording complaints and track site verbal complaints on a photographer reflect negatively on the track and the management.
5.Mark and I honestly do not have time to call the customers who need "photography complaints" addressed, much of our time is spent with maintence to track from running tractors to picking up trash, calling to check on downed riders for injury reports, and yet if we do not make the time to call to explain that we have nothing to do with the photographer, etc. then a mx customer feels that we (Meadow Creek Mx) "supports and tolerates and does nothing to address a bad business picture taking person."
We demand, that you notify the Registration Technician who in turn will notify Mark or Sharon Grant upon entry, that wish be on the track at this event taking pictures.
We demand, that once approved, wear an orange vest, similar to a bright orange hunters vest sold at any Walmart for about 5-7 dollars. Bring your own, for the ones at the Sign Up office are tools for our flag crew.
We demand, that when you are infield track, do talk to the flag crew, for they have a job to do and it is not talking. It is alerting oncoming riders of a downed bike and rider. Basically, stay out of the way. If a flagger notifies Mark Grant that you are in the way or too close to the track, you will be dismissed from the infield, escorted to the exit by Suzuki Mule for your safety. The riders are our concern, don't put yourself in a position in the infield to become a safety issue for our riders, for the crew is instructed watch photographers as well.
Mark Grant.
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